Accessibility Statement for Storage Brentford
Storage Brentford is committed to providing an accessible and inclusive experience for all customers, visitors, and website users. This Accessibility Statement explains the steps we take to ensure that our online services and information about our accessible Storage Brentford facilities can be used by the widest possible range of people, including those using assistive technologies.
Our Accessibility Commitment
We aim to align our website and digital content with the Web Content Accessibility Guidelines, version 2.1, level AA. These internationally recognised guidelines define how to make web content more accessible for people with diverse abilities, including those with visual, auditory, cognitive, and motor impairments.
We regularly review our site and key pages related to Storage Brentford services to improve clarity, ease of navigation, and compatibility with a range of devices and software.
Screen Reader Support
Our website is designed to be compatible with modern screen readers and assistive technologies. We use clear heading structures, descriptive page titles, and meaningful text for images where appropriate so that screen reader users can understand and navigate our content more easily.
We aim to ensure that important information about our accessible Storage Brentford location, such as opening hours, unit details, and facility features, is available in a logical reading order that works well with screen readers.
Keyboard Navigation
The website can be navigated using only a keyboard, without relying on a mouse or touch input. Interactive elements, such as menus, forms, and buttons, are designed to receive focus in a predictable order. Visible focus indicators are used wherever possible so that keyboard users can see which element is currently selected.
We work to minimise keyboard traps and ensure that users can move forwards and backwards through the page using standard keyboard commands. This supports customers who rely on keyboard navigation to find information about Storage Brentford units and services.
Text, Colour and Layout
We aim to use sufficient colour contrast between text and background to help users with low vision or colour vision deficiencies. Text is written in plain, straightforward language wherever possible to support users with cognitive or learning disabilities.
The layout is designed to be responsive so that content is accessible on a variety of screen sizes and devices. Users can increase or decrease the text size using their browser settings without loss of essential information or functionality.
Ongoing Improvements
Accessibility is an ongoing process. We review feedback from customers and run periodic checks against WCAG 2.1 AA guidelines to identify areas where we can improve the accessibility of our Storage Brentford website and services. When we introduce new features or content, we aim to design and test them with accessibility in mind from the outset.
Requesting Information in an Accessible Format
If you experience difficulty accessing information on our website, or if you need details about our accessible Storage Brentford facilities in an alternative format, you can contact us and request adjustments. For example, you may ask for information in large print, easy-read text, or another format that better suits your needs.
When you contact us with an accessibility request, please include the web page or content you were trying to access and describe the issue you encountered. This helps us respond more quickly and work towards a suitable solution.
Reporting Accessibility Issues
We welcome feedback on the accessibility of our website and our Storage Brentford services. If you find any barriers, such as content that is difficult to read, forms that are hard to complete, or navigation that does not work well with your assistive technology, please let us know.
We take all accessibility concerns seriously and will review your comments, provide a response where possible, and use your feedback to guide future improvements.
Accessibility and Our On-Site Services
In addition to our website, we strive to make our physical Storage Brentford facilities as accessible as reasonably possible. This may include step-free access to key areas, clear signage, and staff who can provide basic assistance when requested.
If you have specific accessibility requirements for visiting or using our storage units, you are encouraged to contact us in advance so that we can discuss how best to support your visit and any reasonable adjustments that may be available.




